News — Tech
Tech Tuesday - Task & Project Management
Posted by Joe Hocker on
Tech Tuesday - New Topics & Questions
Posted by Joe Hocker on
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- Tags: Automation, Business, Tech
Tech Tuesday - Scheduling Sessions
Posted by Joe Hocker on
For this next post, I’m going to get a little personal. Here at PFC, I develop and manage our various integration and automations, but that isn’t really where my expertise lies. I went to school for photography and also work as a professor at a few different colleges. I bounce around A LOT, so managing my time and schedule can be a bit of a juggling act. For a long time, I’ve used the credo “If it’s not in my calendar, it doesn’t exist!” As my institutions quickly moved online this past Spring, I had to figure out how to...
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- Tags: Automation, Business, Integrations, Meetings, Scheduling, Sessions, Tech
Tech Tuesday - Automation
Posted by Joe Hocker on
The term “automation” may spark up some fears of the Robot Overlords and machines taking all of our jobs. While we are still a far cry from robots doing everything for us, we shouldn’t fear allowing machines to handle some of our more repetitive administrative takes. We know that the labor coefficient is one of the most expensive elements of running a business. One of the ways that we handle automation here at PFC is using services like Zapier and Integromat. These systems are based on IFTTT (If This Then That) logic, using triggers and actions to connect different apps...
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- Tags: Automation, Business, Integrations, Tech
Tech Tuesday - Customer Relationship Management
Posted by Joe Hocker on
Last week, we talked about how we use Salesforce as our Customer Relationship Management (CRM) software, so let's dive a little bit further into what that is and why we use it. A CRM is a great way for you to keep track of when and how you communicate with your customers, and to keep track of your tasks, helping you make sure that things don’t fall through the cracks. You may already be keeping track of your members through a Member Management System, like ABC Financial. But, if not, or if you’re limited on the types of things...
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- Tags: Automation, Business, Integrations, Tech